Challenges: The company faced frequent support queries and delays due to inefficient document management, increasing operational costs and necessitating streamlined access and faster responses.
Our IDP solution uses AI and NLP to automate document processing, enhancing efficiency and reducing costs.
We developed an Intelligent Document Processing (IDP) application leveraging Natural Language Processing (NLP). This solution automatically trains on newly uploaded documents within SharePoint, understanding their content and context. It seamlessly integrates with the company’s internal knowledge base, processing policies and public documents uploaded to SharePoint folders.
This integration ensures up-to-date information retrieval and management, providing employees with the latest document updates and reducing the time spent searching for relevant information.
Our IDP solution includes a robust query response system. Employees can now ask questions and receive instant, accurate responses based on the latest document updates. By utilizing trained data, the system minimizes the need for manual support, enhancing operational efficiency and reducing response time.
Additionally, the system ensures compliance with updated document versions, maintaining accuracy and reliability across operations. This approach enhances overall productivity and reduces the risk of outdated or incorrect information being used.
We use a diverse and powerful technology stack to provide robust, efficient, and scalable solutions for our clients. Our expertise covers various advanced tools and platforms.
Our IDP solution revolutionizes document management, automating processes to reduce costs, improve efficiency, and ensure precise, reliable information retrieval across the organization.
Achieved Superior Accuracy in Document Content Integration Solutions
Reduced time taken to resolve employee queries with automated responses.
Lowered support costs by automating document processing and query responses
Managed increasing volumes of documents and queries without extra resources.
Explore our range of services designed to drive your business forward with cutting-edge technology and expert solutions
Streamline operations with advanced automation techniques to boost efficiency and reduce manual work.
Leverage AI and machine learning to create innovative solutions tailored to your specific needs.
Transform data into actionable insights with our comprehensive analytics services.
Enhance flexibility and scalability with our secure and reliable cloud services.
Transforming businesses with tailored IT solutions for various industries.
Discover how our advanced technology solutions can drive your success. Contact us today to learn more.
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